Fq77 Privacy Policy — How We Collect and Protect Your Information

Introduction

Fq77 (fq77.biz) is an online Sports Betting platform serving users in Bangladesh and beyond. This Privacy Policy ("Policy") is a clear agreement between fq77 and its users regarding the collection, use, and protection of data.

We believe your personal data belongs to you. fq77 never treats your information as a product. We only collect data that is strictly necessary to provide our services.

By using the fq77 website or app, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us.

What Types of Data We Collect

Fq77 only collects information that is strictly necessary. We never ask for data that isn't needed. A full breakdown of what we collect is provided below:

We never store your bank password, credit card number, or any other sensitive financial identifiers.

How Your Data Is Collected

Fq77 collects information in several ways. It's important to be aware of each method:

• Provided Directly: You provide information directly when filling out the registration form, completing KYC verification, or contacting support.
• Automatic Collection: When you use the site, certain information is collected automatically through cookies, log files, and tracking pixels.
• Payment Processors: We receive transaction confirmation details from the payment gateway when you make a deposit or withdrawal.
• KYC Verification Tools: Approved third-party verification services are used for identity verification.
• Betting Activity: Your betting history and win/loss records are saved automatically.

How We Use Your Data

Fq77 uses your data only for specific, legitimate, and transparent purposes. It is never used beyond those purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To provide betting, transaction, and other services.
• KYC & Age Verification: To meet legal requirements and protect minors.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your complaints or issues.
• Promotional Communications: To send you offers and updates, with your consent.
• Legal Compliance: To comply with regulatory authority requirements.
• Service Improvement: To analyze user experience and improve the platform.

Data Sharing Policy

Fq77 never sells your personal data. However, limited sharing may occur in specific circumstances:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and similar providers to process deposits and withdrawals.
• KYC Partner: With authorized companies for identity verification purposes.
• Legal Obligations: When required by a court order or a legitimate request from a regulatory authority.
• Anti-money laundering: Relevant authorities are notified in cases of suspicious financial activity.
• Security Threats: Relevant information may be shared to prevent cybercrime or hacking.

Cookies & Tracking Technologies

Fq77 uses cookies on its website to enhance your browsing experience and help the platform run smoothly.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause certain features on the platform to stop working properly.

Data Retention & Deletion Policy

Fq77 does not retain your data longer than necessary. We follow a data minimization policy.

• Active Accounts: All necessary data is retained for as long as your account remains active.
• Closed Accounts: Following account closure, financial transaction records are retained for up to 5 years as required by law.
• KYC Documents: Stored in secure encrypted storage after verification is complete.
• Deletion Request: You may request that your data be deleted; however, full deletion may not be possible where legal obligations apply.

Your Data Rights

As a fq77 user, you hold the following rights over your personal data. We respect these rights and make them straightforward to exercise:

To exercise any of your rights, email us at support@fq77.biz. We will respond within 30 days. Requests will be fulfilled after identity verification.

Security Measures & Technology

Fq77 follows the highest industry security standards to keep your data safe. Our security infrastructure operates on multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Data Encryption: Sensitive data stored on our servers is encrypted with AES-256.
• Firewall & DDoS Protection: Protection against unauthorized access and attacks.
• Two-Factor Authentication (2FA): An added layer of security for account logins.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Access Control: Only authorized personnel can access specific data.

Protection of Minors' Data

Fq77 strictly does not collect data from anyone under the age of 18. Our platform is intended exclusively for adults.

• Date of birth verification is mandatory during registration.
• If a minor is identified, the account will be suspended immediately.
• If data belonging to a minor has been collected, it will be permanently deleted upon a parent or guardian's request.
• Parents can take immediate action by contacting us at support@fq77.biz.

Privacy Policy Updates

Fq77 may update this Privacy Policy from time to time due to business needs, legal changes, or technological improvements.

• You will be notified by email or via the platform before any significant changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated policy.
• Copies of previous versions can be requested at support@fq77.biz.

Contact & Complaints

If you have any privacy-related questions, complaints, or requests, please reach out to us. We are always happy to help.

• Email: support@fq77.biz
• Live Chat: Always available in the bottom-right corner of the platform.
• Response Time: Typically within 2–48 hours.

If you need to contact the Data Protection Officer directly, include "DPO Request" in the subject line of your email.